Frequently Asked Questions
For information on what measures we’re taking to keep our visitors, staff, and community safe, plus updates on hours and operations, please click here.
West Acres is open from 10 am to 9 pm Monday through Saturday, 11 am to 6 pm on Sunday. Food Court hours are 8:30 am to 9 pm Monday through Saturday, 11 am to 6 pm Sunday. Department store and holiday hours may vary.
West Acres opens for walking at 7 am Monday through Saturday, 9 am on Sunday.
Including all entryways and the Food Court, the distance is .82 miles. Get a walking guide.
Recess West opens at 7 am Monday through Saturday, 9 am on Sunday.
Yes; children must be less than 42” tall.
The Mall is officially closed on Easter, Thanksgiving and Christmas Day.
There are approximately 125 stores in the Mall.
The Mall covers approximately 950,000 square feet.
Mall Cards can be purchased at West Acres Guest Services, located near the main entrance, from 9:30 am to 9 pm Monday through Saturday; 11:30 am through 6 pm Sunday. They can also be purchased at the Mall Office from 8 am to 5 pm Monday through Friday. Find these locations.
Yes, secure online ordering is available here.
Almost all stores, restaurants and kiosks – including Chili’s, Chick-fil-A, Granite City Food & Brewery, Panera Bread, and West Acres Cinema 14 – accept Mall Cards. Best Buy, Essentia Health, and Jewelry & Watch Repair currently do not accept Mall Cards.
Yes, there is free wireless Internet access in all of the common areas and the Food Court.
Yes; lost & found is located at Guest Services near the main entrance.
Yes. Strollers can be rented at several locations throughout the Mall. Wheelchairs and electric carts can be rented from Guest Services near the main entrance.
Yes, pre-processed mail can be dropped off in the USPS mail boxes across from the restrooms near the Food Court. However, for security purposes, large packages must be dropped off at a postal mailing station and cannot be mailed from West Acres.
Yes; gift wrapping is available at Guest Services near the main entrance.
Yes; two mother’s rooms are located in the Family Restrooms near the Food Court.
Yes, the Community Room in the Lower Level can be rented for meetings. The room can accommodate 80 people. Call the mall office at 701-282-2222 for more information.
Yes, the Roger Maris Museum is located near the Aquarium Court . The museum – a showcase of memorabilia to Fargo’s hometown baseball hero – is open for viewing during all Mall hours. Admission is free.
At this time, there is not a gift shop at the museum.