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Full-Time Retail Sales Associate

Job description

Founded in 1956, the Christopher & Banks motto is Effortless Style for Real Life. This Brand specializes in offering women’s value-priced apparel and accessories that cater to women of all sizes. https://www.christopherandbanks.com/

Christopher and Banks is seeking a Full-Time Sales Associate who is energetic, and service focused to create an exceptional customer experience and become a brand ambassador.

This dynamic individual will be responsible for maintaining an excellent client experience through completion of customer service duties, policies, and procedures, including in store and over the phone; answering client inquiries/selling product through exceptional product and brand knowledge; maintaining the cleanliness and displays of the store, merchandising, working with customers, and offering daily outstanding customer service.

If you love building strong relationships while joining a growing, developing, and thriving organization, we would love to speak with you!

KEY RESPONSIBILITIES

Service and Results

• Demonstrates a “Play to Win” mindset. Knows daily and monthly goals and other KPIs and strives to achieve them.
• Works to build ongoing customer relationships. Enjoys the sales process and participates in marketing, events and store visual presentation efforts.
• Appropriately represents the Brand and has a passion for the products offered. Shares product knowledge with customers to educate, inform, and advise.

Communication and Teamwork

• Builds trust and mutual respect with co-workers.
• Communicates clearly and respectfully with customers and employees.
• Is open to feedback and desires to grow professionally.

Operations

• Follows the Employee Handbook and adheres to all Company policies and procedures.
• Participates in store’s daily operations procedures such as cash management, utilizing store technology, merchandising, and maintaining store visual presentation.

REQUIRED QUALIFICATIONS

• HS Diploma or GED
• 1 or more years of retail experience with an emphasis on customer service with the ability to build and maintain long-lasting customer relationships
• Proven organizational skills with the ability to prioritize and manage multiple responsibilities
• Reliable and dependable (Maintain a regular attendance and work a flexible schedule to meet the needs of the business, including nights, weekends, and holidays)
• Proficiency in MS Office and ability to use POS (Point-of-Sale) system and iPad (Outlook, Excel, PowerPoint, MS Teams)
• Experience working independently as well as within a collaborative, team environment
• Must be able to work weekends
• Must be able to lift up to 25 pounds

PERKS

• An opportunity to be part of a collaborative, fun, and encouraging environment where your contributions truly make a difference
• Competitive Hourly Rates
• Incentive Opportunities
• Employee Discounts
• And, much more!

Christopher & Banks is an equal opportunity employer. We are committed to complying with all applicable laws providing equal employment opportunities to individuals regardless of sex/gender, sexual orientation, age, disability, race, color, ethnicity, religion, creed, national origin, or other protected characteristics as defined by state, federal, or local law.

The individual in this role must be able to perform the essential job functions with or without a reasonable accommodation. In the event that an applicant or employee wishes to seek a reasonable accommodation, please contact Christopher & Banks Human Resources department for further direction.

This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities as needed, and Christopher & Banks management reserves the right to amend the duties and responsibilities of this role at any time to meet business needs.

 

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